hey folks, hope your all safe and well, its winter time again and we are still shipping livestock all over the country just with added delays…
firstly we can not ship if the night time temperatures are too cold, as the boxes sit either in a van over night or in a crate in the fastway depot. we will monitor the forecast and decide when its safe to send out the fish. we do use heat packs and insulated boxes but if night temps are below 6 its not safe to ship livestock.
once your order is placed you will not receive any unwanted annoying emails from us until the fish are shipped, once the box leaves the store we will send your tracking number to the email address provided at the time the order was placed.
stock levels are up and down with shipping delays all over the world, these are live animals not boxes of shoes on a shelf, they come and go weekly so please be patient.
if you have any questions about stock please call us on 014582522
Thanks
Aquatic Village
